We know you care about how your personal information is used and shared, and we take your privacy seriously.  Please read the following to learn more about our Privacy Policy.

1. Personal data we collect

Account
If you create an account or purchase something from our store, we collect the following personal information you provide us with:

• First & last name
• Home address
• IP address
• E-mail address

This data is required to accomplish the delivery.

Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address.
Based on this information, we can optimize your online experience and simultaneously protect our online environment.

We collect and store account-related data for the following purposes:
• Carry out our obligations arising from any contracts between you and us, and to provide you with the information, products and services that you request from us;
• Set up, manage and contact you about your account and orders;
• Confirm your identity and also to identify and prevent fraud.
• Carry out market research and analyses;

Customer service
In order to be able to offer appropriate support, we have access to account-related information. We will only use your data to respond to your message.
Your personal information is kept private and stored securely until a time it is no longer required. The processing of personal data will always be in the accordance with regulations detailed in the General Data Protection Regulation (GDPR).

2. Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collection of this information to use for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How to withdraw consent?
If you change your mind after expressing opt-in consent, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information, at any time, by contacting us at: info@herbslimitededition.com

3. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

HOW LONG DO WE KEEP YOUR DATA?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Account related data remains relevant as long as the consumer is in possession of an account. When our customers remove an account, the related data will be deleted within a reasonable period.

4. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information.
This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5. Third-party services

Third-party services are required to fulfill transactions and perform our services. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

6. Web analysis service

Web analysis can be defined as the collection, gathering and analysis of data regarding the behavior of visitors to websites.

A web analysis service collects data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and to carry out a cost-benefit analysis of internet advertising.

7. Courier service

In order to complete deliveries, we make use of a courier service. This courier service performs the shipping between our company and the consumer’s address. In order to complete these logistics, the company requires access to information about the consumer’s name and address.

8. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).
Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional, generally accepted industry standards. Account-related information is shielded with a hashing method. This method transforms information into a generated hash.
As a result, sensitive information is secure, and is even invisible to us. Moreover, our databases are exceptionally protected against unauthorized persons. All transactions are done by the payment gateway. We never store your credit card information.

Additionally, data have been anonymized as much as possible. Thus, the data cannot be directly linked to a specific consumer. With this data, however, we could perform market research and analysis. Furthermore, third-party stakeholders (e.g. mailing service) are screened prior to our collaboration, are GDPR compliant, and are provided with a processor agreement. Within HLE employees are assigned different access permissions. The specific permission provides access only to the strictly needed information required to perform a task.

Digital security measures are subject to change and must meet high requirements to guarantee the safety of online customers. Therefore, we periodically check and improve of security measures (when necessary).

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and / or disclose it.

10. Contact details

You can contact us by sending an e-mail to: info@herbslimitededition.com